Best-in-Class Support and Experience
Your channel feeds will inevitably be disrupted by broadcaster maintenance, weather or construction. When you work with CCR, we anticipate these issues before we even deploy your solution.
Our NOC has over 100 years of combined industry experience in the media industry – more than most in-house teams.
Network Operation Center (NOC)
Proactively monitors channel signals and works with broadcasters to troubleshoot and resolve issues
Team will communicate consistently throughout all incidents via email or preferred method
Network performance and uptime monitoring, backed by SLA and 24/7/365 availability
Support Center
Our Support Portal allows you to view your channel infrastructure, performance, and support requests all in one location.
Network Operation Center (NOC)
Proactively monitors channel signals and works with broadcasters to troubleshoot and resolve issues
Team will communicate consistently throughout all incidents via email or preferred method
Network performance and uptime monitoring, backed by SLA and 24/7/365 availability
Support Center
Our Support Portal allows you to view your channel infrastructure, performance, and support requests all in one location.